CVE-2023-47246 — SysAid Server Path Traversal Vulnerability

In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat webroot, as exploited in the wild in November 2023.

01What is this vulnerability?

In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat webroot, as exploited in the wild in November 2023.

02Affected products

Vendor	Product	Versions
n	a / n/a	n/a

03Active exploitation status

Yes — actively exploited. Added to the CISA KEV catalog on 2023-11-13. Ransomware use: Known.

04Recommended remediation

• Patch to a fixed version listed in the vendor advisory (see references below).
• Mitigate with WAF rules, network egress filters, or feature flags where the patch is not yet available.
• Hunt historical logs for exploitation indicators — see Detection signatures below.

05Technical details

For the full vendor write-up, exploit chains, and reference implementations, see the references list in section 09.

06Detection signatures

Open the Sigma generator with a pre-filled prompt for this CVE to draft a starting detection in your stack of choice:

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07Related CVEs

No directly-cited follow-up CVEs in the KB record for this advisory. The references list in section 09 carries the vendor cross-references.

08Timeline

• Published: 2023-11-10T00:00:00.000Z
• Last modified: 2025-10-21T23:05:32.811Z
• Added to CISA KEV: 2023-11-13
• BOD 22-01 due: 2023-12-04

09References

• documentation.sysaid.com — https://documentation.sysaid.com/docs/on-premise-security-enhancements-2023
• www.sysaid.com — https://www.sysaid.com/blog/service-desk/on-premise-software-security-vulnerabil…
• documentation.sysaid.com — https://documentation.sysaid.com/docs/latest-version-installation-files