CVE-2023-7337 — The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient

01What is this vulnerability?

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for…

02Affected products

Vendor	Product	Versions
rabilal	JS Help Desk	AI-Powered Support & Ticketing System — *

03Active exploitation status

Not currently listed on the CISA Known Exploited Vulnerabilities (KEV) catalog. EPSS is the best forward-looking signal — see the EPSS row above.

04Recommended remediation

• Patch to a fixed version listed in the vendor advisory (see references below).
• Mitigate with WAF rules, network egress filters, or feature flags where the patch is not yet available.
• Hunt historical logs for exploitation indicators — see Detection signatures below.

05Technical details

For the full vendor write-up, exploit chains, and reference implementations, see the references list in section 09.

06Detection signatures

Ask SARA in chat to draft a starting detection for this CVE in your stack of choice.

07Related CVEs

08Timeline

• Published: 2026-03-04T09:24:29.837Z
• Last modified: 2026-03-04T15:02:06.114Z

09References

• www.wordfence.com — https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c…
• plugins.trac.wordpress.org — https://plugins.trac.wordpress.org/changeset?old_path=/js-support-ticket/tags/2.…