CVE-2024-28987 — SolarWinds Web Help Desk Hardcoded Credential Vulnerability

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

01What is this vulnerability?

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

02Affected products

Vendor	Product	Versions
SolarWinds	Web Help Desk	12.8.3 Hotfix 1 and previous versions

03Active exploitation status

Yes — actively exploited. Added to the CISA KEV catalog on 2024-10-15. Ransomware use: Unknown.

04Recommended remediation

• Patch to a fixed version listed in the vendor advisory (see references below).
• Mitigate with WAF rules, network egress filters, or feature flags where the patch is not yet available.
• Hunt historical logs for exploitation indicators — see Detection signatures below.

05Technical details

For the full vendor write-up, exploit chains, and reference implementations, see the references list in section 09.

06Detection signatures

Open the Sigma generator with a pre-filled prompt for this CVE to draft a starting detection in your stack of choice:

Open in Sigma generator →

07Related CVEs

No directly-cited follow-up CVEs in the KB record for this advisory. The references list in section 09 carries the vendor cross-references.

08Timeline

• Published: 2024-08-21T21:17:23.041Z
• Last modified: 2025-10-21T22:55:46.764Z
• Added to CISA KEV: 2024-10-15
• BOD 22-01 due: 2024-11-05

09References

• www.solarwinds.com — https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987
• support.solarwinds.com — https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-…