CVE-2021-44077 on CISA KEV

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

01What CISA says about this vulnerability

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

02Required action — verbatim from CISA

Apply updates per vendor instructions.

03Notes & references

• pitstop.manageengine.com — https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for…
• pitstop.manageengine.com — https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-aut…
• pitstop.manageengine.com — https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for…
• pitstop.manageengine.com — https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for…
• packetstormsecurity.com — http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote…

04SARA's analyst layer — why this matters

This vulnerability is currently on the CISA KEV list, which CISA only adds CVEs to when there is reliable evidence of active exploitation in the wild. For federal civilian agencies, BOD 22-01 requires remediation by the due date above. For everyone else, KEV is the strongest "patch immediately" signal you can get from public threat intel.

05Affected products (summary)

06Detection

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