CVE-2024-28986 on CISA KEV

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.

01What CISA says about this vulnerability

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.

02Required action — verbatim from CISA

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

03Notes & references

• www.solarwinds.com — https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986
• support.solarwinds.com — https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1

04SARA's analyst layer — why this matters

This vulnerability is currently on the CISA KEV list, which CISA only adds CVEs to when there is reliable evidence of active exploitation in the wild. For federal civilian agencies, BOD 22-01 requires remediation by the due date above. For everyone else, KEV is the strongest "patch immediately" signal you can get from public threat intel.

05Affected products (summary)

Vendor	Product	Versions
SolarWinds	Web Help Desk	previous versions

06Detection

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