SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
- CISA KEV: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
No additional references available in the KB record.
This vulnerability is currently on the CISA KEV list, which CISA only adds CVEs to when there is reliable evidence of active exploitation in the wild. For federal civilian agencies, BOD 22-01 requires remediation by the due date above. For everyone else, KEV is the strongest "patch immediately" signal you can get from public threat intel.
No structured affected-product list available — see references below for vendor advisories.
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