CVE-2025-26399 on CISA KEV

SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which

01What CISA says about this vulnerability

SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.

02Required action — verbatim from CISA

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

03Notes & references

• www.solarwinds.com — https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26399
• documentation.solarwinds.com — https://documentation.solarwinds.com/en/success_center/whd/content/release_notes…

04SARA's analyst layer — why this matters

This vulnerability is currently on the CISA KEV list, which CISA only adds CVEs to when there is reliable evidence of active exploitation in the wild. For federal civilian agencies, BOD 22-01 requires remediation by the due date above. For everyone else, KEV is the strongest "patch immediately" signal you can get from public threat intel.

05Affected products (summary)

Vendor	Product	Versions
SolarWinds	Web Help Desk	12.8.7 and below

06Detection

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