CVE-2025-2775 on CISA KEV

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.

01What CISA says about this vulnerability

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.

02Required action — verbatim from CISA

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

03Notes & references

• documentation.sysaid.com — https://documentation.sysaid.com/docs/24-40-60
• labs.watchtowr.com — https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/

04SARA's analyst layer — why this matters

This vulnerability is currently on the CISA KEV list, which CISA only adds CVEs to when there is reliable evidence of active exploitation in the wild. For federal civilian agencies, BOD 22-01 requires remediation by the due date above. For everyone else, KEV is the strongest "patch immediately" signal you can get from public threat intel.

05Affected products (summary)

Vendor	Product	Versions
SysAid	SysAid On	Prem — 0

06Detection

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